Tom Keefe

Spirited Communication

Category: communication (Page 2 of 5)

What You Missed at CorpComm Expo

November 21, 2016 /

Attendees of the Nov. 15-16 CorpComm Expo (CCE) at Navy Pier in Chicago  heard communication tips and updates from communication pros, and saw the latest software and hardware for interactive content solutions.

CCE is the world’s first and only conference and trade show exclusively dedicated to showcasing digital communications technology and education that specifically serve the needs of corporate professionals.

Two educational sessions that I attended were a case study on an internal branding campaign at the Bill and Melinda Gates Foundation, and a panel discussion regarding best practices for internal marketing and growth of an internal media department. I’ll highlight a third conference presentation in a separate post.

Kelly Hipchen, a communication officer at the Bill and Melinda Gates Foundation, shared a case study on an internal branding initiative during the CorpComm Expo.

Kelly Hipchen, a communication officer at the Bill and Melinda Gates Foundation, shared a case study on an internal branding ambassadorship (advocacy) initiative during the CorpComm Expo.

The case study was presented by former IABC Chicago Board Member Kelly Hipchen, who now serves as a Communications Officer at the Gates Foundation. Hipchen provided background and detail of a brand ambassadorship (advocacy) initiative that her team launched at the foundation.

The foundation leadership saw a need to redefine and refocus its “story” so that its 1,400 employees and “foundation alumni” across the globe could better share its core mission and accomplishments.

One learning from the branding initiative that Hipchen pointed out was that leadership had to work with employees to let the meaning of “keeping humble” evolve. The leadership team believed early on that the foundation’s work wasn’t supposed to bring glory to the foundation, she said. But she and other communication professionals were able to explain that “being humble doesn’t necessarily mean being silent” about accomplishments made from the grants originating from the Gates Foundation.

Jeff Boarini, consultant and former director at McDonald's Creative Services team, speaks during a panel discussion at CorpComm Expo.

Jeff Boarini, consultant and former director at McDonald’s Creative Services team, speaks during a panel discussion at CorpComm Expo.

The best practices panel included Jeff Boarini, former creative director at McDonald’s Creative Services; Chris Barry, senior director/Group creative director at Best Buy’s Yellow Tag Productions department; and David Leonard, WorldBank division manager of printing and multimedia services.

Boarini was part of a downsizing at McDonald’s, in which he ended up training people from the outside company that McDonald’s hired.

In light of a Forbes article I read titled, “No—I won’t Train the Intern to Replace Me,” I asked what benefit he found in staying there and training his replacements. Boarini said, he has maintained professional bridges with former associates, and he recommended that anyone in a similar situation consider the value of maintaining good relations with employers during layoffs.

Barry then discussed his role managing an internal creative unit within Best Buy. He shared two videos that his team created for internal audiences, including one parody of “Hamilton,” that included professional dancers and actors performing a Best Buy-related song meant to motivate Best Buy employees at holiday time. Barry said his team has earned trust by continuing to provide efficient and effective work that gives internal clients “what they need, not always what they want at first.” He said communication professionals need to “push back when necessary” to ensure that their internal customers understand why a certain approach or content would be most effective in meeting their needs.

One tip that he shared with conference attendees is to add subtitles to videos that might be seen on kiosks or computer screens within work areas with the sound turned off. That way, employees understand the message even when viewing the video in an environment where the sound cannot be played.

Chuck Gose, BroadSign corporate communications practice leader and sales director, shows the company's popular "Periodic Table of Internal Communication."

Chuck Gose, BroadSign corporate communications practice leader and sales director, shows the company’s popular “Periodic Table of Internal Communication.”

During the CCE, I also spoke with Chuck Gose, BroadSign corporate communication practice leader and sales director. Gose, whose company developed a popular “Periodic Table of Internal Communication,” shared the news that he is currently working on an updated version of the Periodic Table that will include new content provided by communication professionals who have used the Periodic Table in their work.

The Periodic Table of Internal Communication groups common elements of smart internal communication. “Like the original Periodic Table, our table was developed with the knowledge that additional “elements” would be discovered, and the table updated to reflect them,” Gose said.

Facing Fear and Fire Through Firewalking

July 22, 2016 /

[podcast src=”https://html5-player.libsyn.com/embed/episode/id/4535985/height/360/width/450/theme/standard/autonext/no/thumbnail/yes/autoplay/no/preload/no/no_addthis/no/direction/forward/” height=”360″ width=”450″]

Download Episode!
In June 2016, several participants in a firewalking exercise at a Tony Robbins motivational seminar, were taken to local hospitals after suffering burns.

Why would anyone walk across fire, and how do so many thousands of participants at events like Robbins’ avoid injury?

Stephanie Kurokawa

Stephanie Kurokawa

Listen to this 14-minute with Stephanie Kurokawa, a speaker, trainer and volunteer for Tony Robbins. She has successfully firewalked three times at Robbins’ events, and shares her thoughts on the benefits of the exercise.

VR, AI Will Be Mainstream Soon Enough (Part 2)

April 26, 2016 /

My previous post summarized the growing attention to virtual reality (VR). This post focuses on another breakthrough technology that is gaining interest and acceptance: narrative science and artificial intelligence storytelling.

Kristian Hammond explains AI and narrative science during the G&S Global Street Fight business communications conference.

Kristian Hammond explains AI and narrative science during the G&S Global Street Fight business communcations conference.

When I joined VW Credit, Inc. in 2004 as its first (and only to-date) IT Communications Specialist, my boss told me that they were looking for me to help communicate the “value of IT” and other messages. One of the biggest difficulties that IT leadership faced then, he said, was that they were “data rich, but information poor.”

In other words, they didn’t know how to extract deeper meaning and narratives out of the massive amount of data to which they and the organization was privy. I did a good job, I believe, but we would have benefitted from the analytical and narrative text-generation systems developed by one of the presenters at the April 17 “Global Street Fight” business communications conference in Chicago!

At the Global Street Fight conference organized by G&S Business Communications, Kristian Hammond, chief scientist and co-founder of Narrative Science, explained that human beings aren’t built for the kind of data analysis that so many employees within financial services and other fields toil.

“There is a phenomenal amount of data today; way more data than we can understand,” Hammond said to Global Street Fight attendees. “There is a gap between the data and the end-user. We don’t want the data; we want the analysis derived from the data.”

Humans don't want data that we aren't built to analyze efficiently. We want the analysis from that data.

Humans don’t want data that we aren’t built to analyze efficiently. We want the analysis from that data that machines can process for us.

Although humans are not built to analyze data efficiently, machines are, he said. That is why he has spent decades working on the science of extracting narrative text from data and creating a system that automatically and efficiently creates accurate, useful narrative text for reports, press releases and other publications.

Hammond founded the University of Chicago’s Artificial Intelligence Laboratory in 1986, and formed Northwestern University’s Intelligent Information Laboratory (InfoLab) in 1998. Lately, he is marketing Quill™, an “advanced natural language generation (Advanced NLG) platform.”

According to the Narrative Science website, Quill “goes beyond reporting the numbers—it creates perfectly written narratives to convey meaning for any intended audience.” Hammond told us that Quill can create a financial analysis report in a professional, conversational tone literally within seconds. Compare that to the days or even weeks that some financial firms devote to their reports written by human analysts—who, as Hammond pointed out, don’t tend to like creating those documents.

One aspect that remains important in the AI narrative business is human oversight, Hammond said. He gave an example of a future in which he might enter a self-driving car and tell it to take him to the airport. “If it suddenly diverted to the nearest medical facility rather than the airport, I might be upset…unless the car told me that it detected, by monitoring my vital signs through a device on my wrist, that I was having a cardiac issue. We just want to know why it is making the decisions that it makes.”

Hammond’s belief in the need for human understanding of the software’s decision-making is a relief. Especially when I read that he most recently has been part of a United Nations Institute for Disarmament Research (UNIDIR) team that is working on shaping policy “regarding the control and regulation of the weaponization of autonomous devices.”

As my fellow Terminator fans would agree, we don’t need a real-life Skynet!

VR, AI Will Be Mainstream Soon Enough (Part 1)

April 25, 2016 /

VR Demo by Matt Overbey at VCI IMG_4265Two presentations focused on “breakthrough” topics during the April 19 “Global Street Fight” business communications conference in Chicago, organized by G&S Business Communications

The topics, virtual reality (VR) and artificial intelligence (AI) narrative science, were fanciful ideas just a few years ago. They have become nearly mainstream, but awareness and adoption by communication and business leaders is just now accelerating.

No better sign of that move toward the mainstream is possible than a photo of U.S. President Barack Obama and German Chancellor Angela Merkel geeking out on VR during a tour of the Hannover Messe trade fair.

Rather than discussing world leaders engaged in VR activities, two presenters at the Global Street Fight shared how VR is becoming part of news coverage by media organizations.

Raymond Soto, Gannett creative lead of applied technologies, and Holly McCall, Midwest vice president at the USA Today Network, led a discussion of how media companies are warming up to the idea of virtual reality journalism.

The Des Moines Register and its parent company, Gannett Digital, were awarded an Edward R. Murrow journalism award last year for coverage of dramatic changes in a rural community using VR technology. The Harvest of Change series included a 3D tour of an Iowa family farm, possibly the first example of VR journalism.

Global Street Fight attendees could download a USA Today VR app that, along with free VR goggles distributed by the presenters, allowed attendees to experience VR on our own.

During a Q&A sessions, my hand shot up and I asked whether people with motion sickness can comfortably watch VR videos. (I had a bad experience with the Harry Potter and the Escape from Gringotts 3d ride at Universal Orlando, and didn’t want a repeat experience.)

Soto said VR video creators are sensitive to that issue now, and use techniques such as zooming in and out, rather than panning left to right, which brings on motion sickness.

He was right, because later at home I was able to enjoy a VR ride along with Blue Angels as we made several maneuvers, without me needing an airsickness sack!

As the above photo of a work colleague shows, the VR videos were a big hit when I shared them with coworkers the day after the conference.

NEXT POST: VR, AI Will Be Mainstream Soon Enough (Part 2)

‘Leadership Amid the Battleground’ Panel Hits Close to Work

April 24, 2016 /

Global Street Fight study cover graphicThe purpose of the final session of the 2016 “Global Street Fight” according to its organizer, G&S Business Communications, was to “explore public perceptions of CEOs in today’s hyper-competitive global marketplace.”

As a communicator who receives a paycheck from Volkswagen Group of America, Inc., I connected with the session title: “Leadership Amid the Battleground.” In fact, Volkswagen came up several times during the opinion panel led by Steve Halsey, managing director of G&S Business Communications, and featuring Carol Gstalder, Nielsen senior vice president of consumer insights.

Comments hit uncomfortably “close to home work.”

During the panel discussion, Gstalder and Halsey referenced results of the “Fourth Annual Global Street Fight Study,” and provided context for some of the findings.

The Global Street Fight Study, Halsey said, has tracked the trends and issues that impact our expectations and perceptions of leaders in the C-Suite.

Findings from the 2015 Street Fight study indicated that major U.S.-based corporations were focused on “reputational triage” a year ago, Gstalder said. This year, although some notable companies are dealing with a reputational crisis, more senior leaders are described by Global Street Fight study respondents as “bold,” “innovative” and “strong.”

Gstalder attributed that shift to factors including an improving economy, greater consumer confidence, and C-suite engagement and comment in popular social issues that resonate with employees.

Then the panel discussion hit close to work. Gstalder said the type of crisis taking the forefront in survey participants’ minds changed this year.

Last year, the crises that came to mind included General Motors’ quality issue and recalls, and a rash of data breaches that required senior leaders to calm customers and regulatory agency concerns about customer privacy and data protection.

This year’s study uncovered a high emotive level of concern regarding potential corruption and wrong-doing by organizations including FIFA, pharma company greed, corporate tax diversions through the Cayman Islands and Volkswagen.

“When we asked the public this year what potentially would be the most damaging crises, it’s lying or corporate wrong-doing,” Gstalder said. “It goes to the “code of conduct, and what some of the other conference speakers here talked about this morning: A culture of compliance and values, and the importance of senior leaders to be living by those values.”

In the months since the Volkswagen diesel issue broke, I’ve been asked many times from family, friends and acquaintances “how are you doing?” and “what will this mean for Volkswagen?”

Let me be very clear here: I do not represent Volkswagen A.G. or any of its subsidiaries when I write this blog. These are my posts, my thoughts and feelings.

You may know that Volkswagen is not commenting publicly about its ongoing efforts related to the diesel issue, except as it posts information on its diesel issue website. According to that site, “Specifics of the agreements in principle are still being finalized. Until finalized, details remain confidential in accordance with the Court’s direction.”

As a communications professional who has received training in crisis communications, I would love to be more involved. However, my role with VW Credit, Inc., the financial services subsidiary of Volkswagen Group of America, Inc., is as an internal communications specialist. The fact is that I learn about this issue the same as most people inside or outside of the organization: through the company website and occasional email updates, and through media posts from people outside of the VW organization.

I work with many wonderful people who remain passionate about the company and its brands. We want the issue to be resolved fairly, and we want to do our part to help restore trust in the VW Brand.

It was difficult to bite my tongue during the Global Street Fight Conference when VW was mentioned. That’s as much as I can say, even though it doesn’t feel like nearly enough.

NEXT POST: VR, AI Will Be Mainstream Soon Enough (Part 1)

Highlights of the 2016 Global Street Fight

April 21, 2016 /

The Fourth Annual Global Street Fight Study is being released next week by G&S Business Communications, and earlier this week, study highlights were made available to attendees of the G&S “Global Street Fight” business communications conference in Chicago.

The study, conducted in March by Harris Poll on behalf of G&S Business Communications, queried 2,018 adults online. Study highlights provided to me and other conference attendees, focused on social media patterns and preferences. Some results were broken down by generational categories of Millennials and Generation X, as well as the “General Public” and “Opinion Elites,” which G&S defined as “a sub-segment of the main survey respondents who are more informed, engaged, involved in current issues and exert influence on the general public.”

In subsequent posts, I’ll share some of the great content provided by conference panelists who covered global trends in:

  • Corporate compliance and diversity challenges in the C-Suite
  • Reputational and economic challenges that are plaguing organizations
  • Breakthroughs and advances in narrative science and artificial intelligence storytelling
  • Virtual Reality in journalism and media
  • Leadership and crisis responses

Here are three slides from the G&S 2016 Study Highlights:

Global Street What They Should Post

Study respondents (46%) want senior business leaders to share information about their company’s business activities.

They DON’T want senior leaders at large companies to share personal opinions on social media (64% of all respondents and 71% of opinion elites).

Global Street What They Want From Leaders

More than one-third of study respondents want senior leaders to use social media to address company vision, company products and services. Low on their list are posts focused on advice on running a business (13%), personal stories and anecdotes (15%) and professional development tips (18%).

Global Street Why It Matters

It matters, to somewhat varying degrees, to each of the study subgroups because large percentages of the study respondents use social media to familiarize themselves with a company before deciding whether to purchase that company’s products or services.

They tend to place more trust in information about a company when they get it through social media. And they tend to believe that senior leaders who are transparent on social media are more trustworthy.

NEXT POST: Leadership Amid the Battleground

Be ready for impromptu meetings

Prepare for Brief Encounters

September 28, 2015 /

bigstock-Young-woman-in-jobWhether you need to provide an unexpected update to a boss, engage in a conversation with a stranger at an event, or “sell yourself” during a job interview, the ability to deliver an organized message off-the-cuff is a valuable skill to employ.

Many people feel unsure of their ability to respond in such situations, and can benefit from training and practice.

One activity that has worked wonders for me is “Table Topics” during Toastmasters meetings.

Table Topics help members develop their ability to organize thoughts quickly. During Table Topics, members respond to a question or statement that they hear just before they begin to speak. They are given one to two minutes to respond.

You don’t have to be a member of Toastmasters to practice this skill. Take time (10 minutes should suffice) during team meetings, small gatherings of colleagues or at job-search circles. Have one person ask a question that another person needs to address in one to two minutes. Use the stopwatch function on your phone to time them. You also can do a “round-robin” exercise, where several people take turns asking questions of others.

Encourage every participant to keep talking for at least the minimum time of one minute. Toastmasters uses a color-code system to advise the speaker about how much time has transpired:

  • Green at the minimum time of one minute
  • Yellow at the mid-point of one and one-half minutes
  • Red at the maximum time of two minutes

A “grace period” of 30 seconds is offered by Toastmasters, so that someone who speaks for up to 2 and one-half minutes is considered to have successfully completed the exercise.

I have seen how Table Topics have improved my ability to speak cogently at work and at events in my profession. It can work for you and your team, as well!

The ability to speak persuasively and in an organized fashion is just one aspect of effective communications. If you would like me to address a communication challenge or opportunity facing you and your organization, contact me to set up time to discuss it.

Keefe Toastmasters trophies

Competition

September 27, 2015 /

Keefe Toastmasters trophiesThese are some of the trophies that I’ve won in various contests since joining Toastmasters. When I began to compete, these trophies were the prime motivator for me. I wanted one in every contest I entered, and the one I wanted most was the first-place trophy!

Now as a more seasoned speaker, I understand something that some of my Toastmasters peers told me years ago. The value of entering competitions isn’t the hardware you might acquire. It’s the personal growth that you obtain in the effort and experience.

In Toastmasters, and in other areas of our lives, we compete against ourselves, not against each other. When we compete against someone else, we focus energy on ways to “overcome” that person. To “one-up” them. Perhaps to belittle or beat them down in a fruitless effort to make ourselves look or feel better than them.

That is selfish and self-centered thinking that, in its extreme, is destructive to relationships and self-esteem.

When we compete against ourselves, we focus energy on ways to overcome past mistakes and obstacles that achieved a certain result. By learning from our mistakes and exploring ways to overcome those obstacles, we improve and move forward.

I can compete against myself and still support and cheer for someone else who is in the same “arena” as me. That is part of the reason why some teams succeed; each member works to do his or her best, while supporting each others’ efforts.

Another key is that, by not considering others as my “competition,” I remain open to learning from them, which can provide insights and ideas that I otherwise wouldn’t think by myself. That is the another reason why some team succeed; each member remains teachable and absorbs lessons from the experience and perspective of fellow teammates.

Early on, I didn’t work with other Toastmasters when I wrote and delivered my speeches in contests. I was competitive to a fault, and my speaking and delivery skills suffered–even when I occasionally took first place.

Today, I practice my speeches in Toastmasters meeting attended, in part, by people with whom I will share the stage at speech contests. We offer each other pointed, practical suggestions and encourage each other to do our best.

Each of us still wants to take home the trophy, of course. But I can say, for myself, that I have peace when I deliver a speech as well as I possibly could—even if someone else’s speech and delivery is rated higher that day by the judges.

And I can applaud my fellow contestants enthusiastically, because they, like me, know that the person they are competing against is themselves.

If you would like me to address your group or organization on the topic of teamwork, competition, speaking skills or a related topic, contact me.

Concept image of patriotism, beliefs, and military service. God and country. Bible is open to 23th Psalm.

God and Country

May 24, 2015 /

At a time when the

At a time when the “separation of church and state” has challenged the rights of soldiers and military chaplains to openly share their faith, what will the new “rallying cry” of our nation be, once “God and Country” is removed from the national consciousness?

Is the United States that exists on the 2015 Memorial Day Holiday fundamentally different than the country that I, my parents and grandparents knew as young adults?

If we were tasked with communicating the meaning of this holiday and its significance to our culture and national well-being, would we craft radically different messages depending on our racial, religious, political and historical viewpoints?

What does “God and Country”–the rallying cry in past generations—mean today?

The Memorial Day Holiday began three years after the end of the Civil Way. It was called “Decoration Day,” and was an organized event to place flowers and small U.S. flags on the graves of both Union and Confederate soldiers. After World War I, the day was expanded to honor those who have died in all U.S. wars. In 1971, Congress declared Memorial Day a national holiday, and the congressional act placed the holiday on the last Monday in May.

Since then in my lifetime, we’ve had contentious wars that split the loyalties of Americans who either supported or opposed our involvement in military actions. Opinions remain divided over the necessity to have risked our military in Viet Nam, Grenada, Iraq, Afghanistan and other global hotspots.

That division has been exasperated by people who link U.S. military aggression to geopolitical manipulations based on, or directed at, religious groups. One example that I’ve seen expressed: “George W. Bush was a Christian president who led us into the Iraq War to subdue Muslims.” Is that true? More to my point, is that the entire story—even if that statement could be accurate?

The United States that was formed more than two centuries ago by a conglomeration of primarily Judeo-Christian leaders and fighting men has become home to a much different mix of citizens who represent a variety of racial, ethnic and religious backgrounds and belief systems.

A change of population naturally introduces ideas, beliefs and opinions that challenge the “status quo.” I consider that healthy, and I have always supported and appreciated our nation’s fierce defense of individual liberty, freedom of speech and the right to be represented, even when you are not the majority.

I’ve read that World War II was considered a “just war” that pitted God-respecting nations against regimes that considered their leaders to be “gods”—at least above the people who served them.

More recent wars have raised the question whether God has been used as a reason to wage war.

On this Memorial Day, consider what will happen when (and I mean “when,” not “if”) the United States is attacked by an aggressive force originating from outside of our borders. Are we U.S. citizens now too divided because of our differences to fight together?

Is “God and Country” now too contentious or outdated a rallying cry to be effective?

What should our national rallying cry be?

John Puterbaugh, editor of the Pioneer Press chain of weekly newspapers, addresses 30 attendees at the April meeting of he PR Council of Lake County.

Journalists, PR Pros Benefit When They Meet

April 2, 2015 /
John Puterbaugh, editor of the Pioneer Press chain of weekly newspapers, addresses 30 attendees at the April meeting of the PR Council of Lake County.

John Puterbaugh, editor of the Pioneer Press chain of weekly newspapers, addresses 30 attendees at the April meeting of the PR Council of Lake County.

It’s no secret that the journalism profession continues to change, as media companies work through shrinking demand for print publications and the growing popularity of mobile/online news outlets. What CAN be somewhat mysterious, or at least challenging, is how public relations professionals can stay abreast of changing roles and editorial focus within newsrooms.

Puterbaugh chats with Carolyn (Waller) Gordon, president of the PR Council of Lake County, prior to him addressing the PRCLC.

John Puterbaugh, editor of the Pioneer Press chain of weekly newspapers, chats with Carolyn (Waller) Gordon, president of the PR Council of Lake County, prior to a PRCLC meeting.

When 30 public relations professionals gathered this morning to hear a presentation from the editor of a local newspaper chain, I was reminded how beneficial those kind of sessions can be, both for the PR pros and journalists.

John Puterbaugh, editor of Chicago Tribune Media Group’s network of 32 Pioneer Press suburban Chicago weekly print and daily online publications, met today (April 2, 2015) with members of the PR Council of Lake County. In a lively discussion, Puterbaugh outlined how Tribune Publishing’s purchase of the Pioneer Press chain and six suburban daily newspapers has impacted local journalists and the PR professionals who engage with them.

In October, the parent company of the Chicago Tribune newspaper completed a purchase agreement that brought six daily and 32 weekly suburban newspapers into the Tribune fold. The six dailies included the SouthtownStar, Merrillville Post-Tribune, Aurora Beacon-News, Elgin Courier-News, Naperville Sun, Lake County News-Sun and the weekly Pioneer Press newspapers.

Puterbaugh told the attendees at today’s PR Council of Lake County Meeting that Tribune bosses said they don’t intend for the acquired newspapers “to become mini Tribs.” He said the value of the acquired properties is that they extend Tribune Publishing’s coverage, and provide a new source of news for the Chicago newspaper.

This meeting helped the PR professionals in attendance get up-to-date information regarding the editorial contacts they need, and how to submit news ideas and content to increase the chance that it will be published.

One insight that Puterbaugh shared is that Chicago Tribune editors and the editors at the suburban news properties are still sorting out how best to coordinate suburban assignments to their full-time reporters and freelance journalists.

“They told us that we are communicators, and it’s been left up to us to communicate with each other,” he said. “We obviously don’t want to send two reporters to the same event.”

One tip that Puterbaugh offered was for the PR professionals, when contacted by a freelancer, to confirm whether the story has been assigned by an editor. That way, the source avoids having to provide similar information to a freelancer, and then to a different reporter assigned to the story by an editor. Two of the attendees at the PR Council meeting had that situation arise recently.

Other tidbits from the discussion:

  • Almost all of the content that appears in the print editions is published first online. “The site comes first,” Puterbaugh said.
  • One attendee inquired whether the Pioneer Press or Chicago Tribune had considered offering “red-eye” editions at suburban commuter train and bus stations. Puterbaugh said he liked the idea of reaching a “captive audience,” but that the cost of staffing sales teams at the stations would be prohibitive, compared to the potential return.
  • The best quote from the meeting was, “If you mess with the crossword puzzles, you will hear about it.” Puterbaugh said that was a lesson learned when Pioneer Press editors experimented with adding and removing content.

 

« Older posts Newer posts »

© 2025 Tom Keefe

Theme by Anders Noren — Up ↑